Frequently Asked Questions

Can I pay using my credit or debit card?

Yes!  Your credit or debit card is welcome.  We can also automatically bill your card each
month, if you’d like.

Do you have a security system?

Yes!  Our grounds are monitored by a digital camera security system.  We also are fully fenced,
have a security gate that requires a code to enter and every one of our units has an individual
door alarm.  This means that the door cannot be opened without a special code, which only the
occupant will know.  If the code is not entered, an alarm will sound throughout the property.

Do you offer any special programs or incentives?

Yes!  We offer a free disk-lock to each new customer (a $15 value).  We also offer a free move-in
truck to customers who commit to renting for more than two months.  Call us for details.

How long does it take to move-in?

It only takes about ten minutes, or so, to complete the move-in process.

Do you charge a deposit?

No.  We don’t charge a deposit or any administrative fees.  You only pay your rent, which is
pro-rated on move in.  Call us for details.

Do I need to stay for a certain period of time?

No.  You can rent on a month-to-month basis and you do not have to sign for any longer
than you want to.

What do I need to bring to move in?

Just come to our office and we will have you signed up in minutes.  Bring a driver’s license or
other picture identification.

What are your office hours?

Our office is open Monday - Thursday, 12 am - 4 pm; Friday 12 am- 6 pm, Saturday 10 am -4 pm. 
Closed Sunday.  After hours the phones are transferred to Valley Self Storage, where we can
complete the move in process after hours or on Sunday.

Valley East Self Storage
17915 East Sprague Avenue
Spokane Valley, WA 99016
509-921-6436
Fax 509-921-2746
valleyeastselfstorage@comcast.net