Frequently Asked Questions
Can I pay using my credit or debit card?
Yes! Your credit or debit card is welcome. We can also automatically bill your card each
month, if you’d like.
Do you offer any special programs or incentives?
Yes! We offer a free disk-lock to each new customer (a $15 value). We also offer a free move-in
truck to customers who commit to renting for more than two months. Call us for details.
How long does it take to move-in?
It only takes about ten minutes, or so, to complete the move-in process.
Do you charge a deposit?
We charge a $10.00 administration fee, which we will waive if you sign up for
automatic credit card billing.
Do I need to stay for a certain period of time?
No. You can rent on a month-to-month basis and you do not have to sign for any longer
than you want to.
What do I need to bring to move in?
Just come to our office and we will have you signed up in minutes. Bring a driver’s license or
other picture identification.
What are your office hours?
Our office is open Monday, Tuesday, Thursday, Friday and Saturday from 10 a.m. to 2 p.m.
Closed Sunday. We can be reached Monday through Saturday from 9 a.m. to 6 p.m. and on
Sunday from 10 a,m. to 3 p.m. After hours the phones are transferred to Valley Self Storage,
where we can
complete the move in process after hours or on Sunday.
Valley East Self Storage
17915 East Sprague Avenue
Spokane Valley, WA 99016
509-921-6436
Fax 509-921-2746
valleyeastss@comcast.net
