Protection of Information
Valley East Self Storage values the trust its customers place in the company. Accordingly,
Valley East Self Storage adheres to the highest ethical standards in gathering, using and
safeguarding customer information that is entrusted to the company.

Use and Collection of Customer Information
Valley East Self Storage does not rent, sell or exchange information about its customers.
Access to information about Valley East Self Storage customers is restricted to the Valley
East Self Storage family of business. Third parties that need access to Valley East Self
Storage customer information in order to provide operational or other support services to
Valley East Self Storage must agree to safeguard customer information in strict compliance
with Valley Self Storage policy.

Valley East Self Storage gathers only the customer information that is needed to administer
its business, provide superior service and communicate offers on merchandise and
services that Valley East Self Storage believes will be of interest to its customers.

Valley East Self Storage limits access to customer information to those employees who
need it to carry out their business functions. Valley Self Storage educates its employees
about Valley East Self Storage policies and practices in regard to safeguarding customer

information; preventing its unauthorized access, use or disclosure; and, ensuring its proper
handling.

Accuracy and Security of Customer Information
Valley East Self Storage makes all reasonable efforts to ensure that the customer information
it maintains is accurate, timely and secure.

Valley East Self Storage will monitor and adopt, as appropriate, new technological developments
that are designed to aid in ensuring the accuracy and security of customer information.

Valley East Self Storage enforces its policies in regard to gathering, access and use of personal
customer information by its employees and authorized third parties.

Personally Identifiable Information
Valley East Self Storage World Wide Web sites collect personally identifiable information (such
as name, address, telephone number, or e-mail address) from Web site visitors only when
visitors voluntarily provide such information to Valley Self Storage. Valley East Self Storage
Web site visitors who do not want their personally identifiable information collected online
are asked not to submit such information to Valley East Self Storage.

Valley East Self Storage Web site visitors are informed that when they provide Valley East

Self Storage with personally identifiable information online, that information is kept within the
Valley East Self Storage family of businesses. Visitors are further informed that, unless
specifically stated otherwise, the personally identifiable information may be stored and used
by Valley Self Storage to better understand its customers' needs, to improve Valley Self Storage
products and services, and to contact customers regarding offers that may be of interest to them.

If Valley East Self Storage Web site visitors previously provided their e-mail addresses to Valley
East Self Storage and would like to have their e-mail addresses removed from Valley East Self
Storage e-mail mailing lists, Valley Self Storage asks them to send an e-mail message to
valleyeastselfstorage@comcast.net. Valley East Self Storage informs such visitors that it will use reasonable
efforts to delete their e-mail addresses from its existing files.

Personally Identifiable Information Collected Automatically
Valley East Self Storage Web Sites may collect information from Web site visitors that is not

personally-identifiable, including the visitor's operating system, browser, domain name, and
the specific web pages on the Valley Self Storage Web site that are accessed or visited.

Valley East Self Storage only collects this information in the aggregate, and only uses it to
improve Valley Self Storage Web sites.

Information Placed Automatically on Visitors' Computers
Valley East Self Storage informs Web site visitors that when they visit Valley Self Storage
Web sites, Valley East Self Storage may store some information on the visitor's computer
in the form of a "cookie" or similar file. These files allow Valley East Self Storage to tailor
a Website to reflect a customer's listed or historical preferences. Most Web browsers allow

Web users to exercise control over such files on their computers by erasing them, blocking

them, or notifying the user when such a file is stored. Valley Self Storage Web site visitors

are asked to refer to their browser's instructions to learn about those functions.

Valley East Self Storage
17915 East Sprague Avenue
Spokane Valley, WA 99016
509-921-6436
Fax   509-921-2746
valleyeastselfstorage@comcast.net